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By ordering and purchasing items from our website you agree with our general terms and conditions
All items available in our shop can be paid for using the following payment methods:
All our IDEAL and credit card payments are safely processed by Mollie Payments. All our prices are in Euros, including VAT but excluding the costs for shipping and handling. Though Exactitudes strives to display the right prices on its website, errors may occur.
After completion of your order, you will receive an email from us confirming your order. All orders placed on Monday through Friday (excluding holidays) will be processed the same week and will be shipped within this week depending on availability and payment or credit verification. Transit times do not include Saturdays, Sundays or holidays.
All Exactitudes orders existing of 1 book or more will be shipped as a package, including track and trace number and insurance. General shipping costs are:
The Netherlands€ 6,95 Europe 1€ 19,50 Europe 2€ 25 Europe 3€ 26,30 World€ 34,30
If you change your mind or are dissatisfied with the purchased items, it is possible to return or return your items within 14 days. Simply send your package to the following adres:
3072 LT Rotterdam
Refunds will be paid back into your account within 30 days. It goes without saying that we expect the returned item(s) to be unused and in its original condition and shipment packaging. We recommend that you send the parcel using a delivery service that insures you for the value of the goods. Make sure you get a tracking number for your shipment. The item is your responsibility until it reaches us and the costs of returning the item to us is at your expense.
If you have questions concerning our terms and conditions, please contact us.
These terms apply to all users of the domains Exactitudes.com and their sub-domains (henceforth: the site). The Terms and Conditions will be valid for all your future transactions with Exactitudes and visits to the site. Exactitudes reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.
Exactitudes does not guarantee that all items included in the Exactitudes web shop are in stock at the time of your order. In the event that an item is unavailable, Exactitudes will contact you shortly by e-mail. Exactitudes cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Exactitudes may, at any time, amend the content of the site.
Although Exactitudes strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, Exactitudes will give you the option of placing a new order with the correct price or canceling your order. Exactitudes, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled.
Exactitudes cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. Exactitudes cannot guarantee problem-free, uninterrupted, and secure access to the site
Copyright in the documents provided in this site (including, without limitation, the trade marks of Exactitudes, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Exactitudes and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Exactitudes. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For publication and press inquiries, please view our contact pages at www.exactitudes.com
Our trademarks include (amongst others) the Exactitudes name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.
All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to the different divisions of Exactitudes. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering with the site, you have the option not to receive any information from Exactitudes. If you wish to end your Exactitudes subscription, you may make the changes in your account settings or send an email to firstname.lastname@example.org. State your name and email address and a short description of the matter in the email message.
All customers paying by card are subject to validation checks. Exactitudes reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.
Exactitudes use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. Exactitudes web shop uses the Let's Encrypt SSL Certificates, which secures communications by encrypting all data to and from the site. For security reasons, we do not store any payment information in our database.
The laws of your country may differ from the Netherlands and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.