By ordering and purchasing items from our website you agree with our general terms and conditions


All items available in our shop can be paid for using the following payment methods:

3. Mastercard

All our IDEAL and credit card payments are safely processed by Mollie Payments.
All our prices are in Euros, including VAT but excluding the costs for shipping and handling. Though Exactitudes strives to display the right prices on its website, errors may occur.


After completion of your order, you will receive an email from us confirming your order.
All orders placed on Monday through Friday (excluding holidays) will be processed the same week and will be shipped within this week depending on availability and payment or credit verification. Transit times do not include Saturdays, Sundays or holidays.

All Exactitudes orders existing of 1 book or more will be shipped as a package, including track and trace number and insurance.
General shipping costs are:

The Netherlands€ 6,95
Europe 1€ 19,50
Europe 2€ 25
Europe 3€ 26,30
World€ 34,30


If you change your mind or are dissatisfied with the purchased items, it is possible to return or return your items within 14 days. Simply send your package to the following adres:

Tolhuisstraat 2
3072 LT Rotterdam
The Netherlands

Refunds will be paid back into your account within 30 days.
It goes without saying that we expect the returned item(s) to be unused and in its original condition and shipment packaging. We recommend that you send the parcel using a delivery service that insures you for the value of the goods. Make sure you get a tracking number for your shipment. The item is your responsibility until it reaches us and the costs of returning the item to us is at your expense.


If you have questions concerning our terms and conditions, please contact us.